Refund policy

At OliverSigns, all sales are final. We do not offer returns, refunds, or exchanges for any products or services once an order has been approved and/or fulfilled.

We take great care in ensuring that proofs and order details are reviewed and approved by the customer prior to production. It is the customer’s responsibility to carefully verify all design elements, spelling, dimensions, and specifications before approval.

We do not accept returns or provide refunds for:

• Custom signage or personalized products

• Errors made after customer approval

• Products damaged after pickup or delivery

• General dissatisfaction due to customer error

If you have any questions before finalizing your order, please reach out. We’re happy to provide clarification and help ensure your design and order meet your expectations.

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Contact Information:
📧 Email: john@oliversigns.com
📞 Call/Text: 216-559-0404
📍 Address: 5880 Myrtle Hill Rd, Valley City, OH 44280
🕒 Hours: Monday–Friday | 8:30 AM – 5:00 PM